PLAY Widget

Email address

Please select what you need assistance with

<div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number617096_1245617-label " for="helpdesk_ticket_cf_booking_number617096_1245617">Booking number. Please note it starts with M0.. and is only 6-digits mixture of letters and numbers</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number617096_1245617" name="helpdesk_ticket[custom_field][cf_booking_number617096_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_name_of_the_passenger_the_baggage_belongs_to694079_1245617-label " for="helpdesk_ticket_cf_name_of_the_passenger_the_baggage_belongs_to694079_1245617">Name of passenger that is connected to the damaged baggage</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_name_of_the_passenger_the_baggage_belongs_to694079_1245617" name="helpdesk_ticket[custom_field][cf_name_of_the_passenger_the_baggage_belongs_to694079_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_departure_airport_1245617-label " for="helpdesk_ticket_cf_departure_airport_1245617">Arrival airport where claim was made</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_departure_airport_1245617" name="helpdesk_ticket[custom_field][cf_departure_airport_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000215920">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000172409">Alicante ALC</option>
<option value="Amsterdam AMS" data-id="76000215921">Amsterdam AMS</option>
<option value="Athens ATH" data-id="76000215922">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000215923">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000172410">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000172427">Berlin BER</option>
<option value="Billund BLL" data-id="76000215924">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000215925">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000200512">Boston BOS</option>
<option value="Brussels BRU" data-id="76000215926">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000172428">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000200513">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000215927">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000200514">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000215928">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000200515">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000174308">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000215929">Hamburg HAM</option>
<option value="Lisbon LIS" data-id="76000202464">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000200516">Liverpool LPL</option>
<option value="London STN" data-id="76000172429">London STN</option>
<option value="Madrid MAD" data-id="76000200518">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000200519">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000200520">Mallorca PMI</option>
<option value="New York SWF" data-id="76000200517">New York SWF</option>
<option value="Keflavik KEF" data-id="76000172430">Keflavik KEF</option>
<option value="Paris CDG" data-id="76000172431">Paris CDG</option>
<option value="Porto OPO" data-id="76000215930">Porto OPO</option>
<option value="Prague PRG" data-id="76000200522">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000215931">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000215932">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000172432">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000215933">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215934">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000215935">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000200525">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_date_of_departure23584_1245617-label " for="helpdesk_ticket_cf_date_of_departure23584_1245617">Arrival date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_date_of_departure23584_1245617" name="helpdesk_ticket[custom_field][cf_date_of_departure23584_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_damaged_baggage_number_provided_by_world_tracer_1245617-label " for="helpdesk_ticket_cf_damaged_baggage_number_provided_by_world_tracer_1245617">Damaged baggage number provided by World Tracer. Number provided from when report was made at the airport</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_damaged_baggage_number_provided_by_world_tracer_1245617" name="helpdesk_ticket[custom_field][cf_damaged_baggage_number_provided_by_world_tracer_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_age_of_bag_1245617-label " for="helpdesk_ticket_cf_age_of_bag_1245617">How old is the bag?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_age_of_bag_1245617" name="helpdesk_ticket[custom_field][cf_age_of_bag_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_additional_comments859585_1245617-label " for="helpdesk_ticket_cf_additional_comments859585_1245617">Please provide as much details as you can</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_additional_comments859585_1245617" name="helpdesk_ticket[custom_field][cf_additional_comments859585_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number303320_1245617-label " for="helpdesk_ticket_cf_booking_number303320_1245617">Booking number. Please note it starts with M0.. and is only 6-digits mixture of letters and numbers</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number303320_1245617" name="helpdesk_ticket[custom_field][cf_booking_number303320_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_name_of_the_passenger_the_baggage_belongs_to_1245617-label " for="helpdesk_ticket_cf_name_of_the_passenger_the_baggage_belongs_to_1245617">Name of passenger that is connected to the delayed baggage</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_name_of_the_passenger_the_baggage_belongs_to_1245617" name="helpdesk_ticket[custom_field][cf_name_of_the_passenger_the_baggage_belongs_to_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_departure_airport335222_1245617-label " for="helpdesk_ticket_cf_departure_airport335222_1245617">Departure airport</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_departure_airport335222_1245617" name="helpdesk_ticket[custom_field][cf_departure_airport335222_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000215936">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000172411">Alicante ALC</option>
<option value="Amsterdam AMS" data-id="76000215937">Amsterdam AMS</option>
<option value="Athens ATH" data-id="76000215938">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000194044">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000172412">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000172415">Berlin BER</option>
<option value="Billund BLL" data-id="76000215939">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000215940">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000200526">Boston BOS</option>
<option value="Brussels BRU" data-id="76000215941">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000172416">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000200527">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000215942">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000200528">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000215943">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000200529">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000174305">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000215944">Hamburg HAM</option>
<option value="Lisbon LIS" data-id="76000202463">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000200530">Liverpool LPL</option>
<option value="London STN" data-id="76000172417">London STN</option>
<option value="Madrid MAD" data-id="76000200532">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000200533">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000200534">Mallorca PMI</option>
<option value="New York SWF" data-id="76000200531">New York SWF</option>
<option value="Keflavik KEF" data-id="76000172418">Keflavik KEF</option>
<option value="Paris CDG" data-id="76000172419">Paris CDG</option>
<option value="Porto OPO" data-id="76000215945">Porto OPO</option>
<option value="Prague PRG" data-id="76000200536">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000215946">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000215947">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000172420">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000215948">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215949">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000215950">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000215951">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_arrival_airport910027_1245617-label " for="helpdesk_ticket_cf_arrival_airport910027_1245617">Arrival airport</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_arrival_airport910027_1245617" name="helpdesk_ticket[custom_field][cf_arrival_airport910027_1245617]"><option value="">...</option>
<option value="Alicante ALC" data-id="76000172413">Alicante ALC</option>
<option value="Barcelona BCN" data-id="76000172414">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000172421">Berlin BER</option>
<option value="Boston BOS" data-id="76000200539">Boston BOS</option>
<option value="Copenhagen CPH" data-id="76000172422">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000200540">Dublin DUB</option>
<option value="Geneva GOT" data-id="76000200541">Geneva GOT</option>
<option value="Gran Canraia LPA" data-id="76000200542">Gran Canraia LPA</option>
<option value="Gothenburg GOT" data-id="76000200543">Gothenburg GOT</option>
<option value="Liverpool LPL" data-id="76000200544">Liverpool LPL</option>
<option value="Lisbon LIS" data-id="76000202462">Lisbon LIS</option>
<option value="London STN" data-id="76000172423">London STN</option>
<option value="New York SWF" data-id="76000200545">New York SWF</option>
<option value="Madrid MAD" data-id="76000200546">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000200547">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000200548">Mallorca PMI</option>
<option value="Keflavik KEF" data-id="76000172424">Keflavik KEF</option>
<option value="Orlando MCO" data-id="76000200549">Orlando MCO</option>
<option value="Paris CDG" data-id="76000172425">Paris CDG</option>
<option value="Prague PRG" data-id="76000200550">Prague PRG</option>
<option value="Stavenger SVG" data-id="76000200551">Stavenger SVG</option>
<option value="Tenerife TFS" data-id="76000172426">Tenerife TFS</option>
<option value="Trondheim TRD" data-id="76000200552">Trondheim TRD</option>
<option value="Washington Baltimore BWI" data-id="76000200553">Washington Baltimore BWI</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_date_of_departure786191_1245617-label " for="helpdesk_ticket_cf_date_of_departure786191_1245617">Arrival date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_date_of_departure786191_1245617" name="helpdesk_ticket[custom_field][cf_date_of_departure786191_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_delayed_baggage_number_1245617-label " for="helpdesk_ticket_cf_delayed_baggage_number_1245617">Delayed report number from World Tracer</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_delayed_baggage_number_1245617" name="helpdesk_ticket[custom_field][cf_delayed_baggage_number_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_total_claim_1245617-label " for="helpdesk_ticket_cf_total_claim_1245617">What is your total claim amount? Please provide receipts for all purchases once your claim is processed and note that we do not refund alcoholic beverages</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_total_claim_1245617" name="helpdesk_ticket[custom_field][cf_total_claim_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_how_many_days_1245617-label " for="helpdesk_ticket_cf_how_many_days_1245617">How many days were you without your baggage?</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_how_many_days_1245617" name="helpdesk_ticket[custom_field][cf_how_many_days_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_additional_comments211819_1245617-label " for="helpdesk_ticket_cf_additional_comments211819_1245617">Please provide as much details as you can. Once your claim is processed we'll ask you for receipts of incurred expenses.</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_additional_comments211819_1245617" name="helpdesk_ticket[custom_field][cf_additional_comments211819_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_choice_1245617-label " for="helpdesk_ticket_cf_choice_1245617">I  need help with </label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_choice_1245617_76000167596" name="helpdesk_ticket[custom_field][cf_choice_1245617]"><option value="">...</option>
<option value="Baggage">Baggage</option>
<option value="Booking">Booking</option>
<option value="Cancellation protection">Cancellation protection</option>
<option value="Changes">Changes</option>
<option value="Check in">Check in</option>
<option value="Gift Cards">Gift Cards</option>
<option value="My PLAY account">My PLAY account</option>
<option value="The PLAY website">The PLAY website</option>
<option value="Seats">Seats</option>
<option value="Other">Other</option></select><div class="level_2"><label class="required">Which option best describes your question?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_selection501699_1245617_76000167596" name="helpdesk_ticket[custom_field][cf_selection501699_1245617]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">Which option best describes your question</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_selection_2_1245617_76000167596" name="helpdesk_ticket[custom_field][cf_selection_2_1245617]"><option value="">...</option>
</select></div><script type="text/javascript">
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_choice_1245617_76000167596').nested_select_tag({"data_tree":[["Baggage","Baggage",[["Adding baggage","Adding baggage",[["How can I add baggage?","How can I add baggage?"],["I am receiving an error when adding baggage","I am receiving an error when adding baggage"]]],["Baggage allowance","Baggage allowance",[["Baggage for children","Baggage for children"],["Carry on baggage","Carry on baggage"],["Checked baggage","Checked baggage"],["Odd-size baggage","Odd-size baggage"]]],["Cancel baggage","Cancel baggage",[]],["Change baggage allowance","Change baggage allowance",[]],["What Can I bring?","What Can I bring?",[]]]],["Booking","Booking",[["I am having trouble booking","I am having trouble booking",[]],["I am receiving a payment error","I am receiving a payment error",[]],["I have a double booking","I have a double booking",[]],["I need assistance booking a flight","I need assistance booking a flight",[]],["Other","Other",[]]]],["Cancellation protection","Cancellation protection",[["What does the cancellation protection cover?","What does the cancellation protection cover?",[]],["When can I add the cancellation protection?","When can I add the cancellation protection?",[]]]],["Changes","Changes",[["I want to change the dates of my flights","I want to change the dates of my flights",[["How can I change my flight?","How can I change my flight?"],["I am receiving an error changing my flights","I am receiving an error changing my flights"]]],["Change/correct passenger information","Change/correct passenger information",[]],["Add passenger to existing booking","Add passenger to existing booking",[]]]],["Check in","Check in",[["How can I check in?","How can I check in?",[]],["Airport check in","Airport check in",[]],["Check in error","Check in error",[]]]],["Gift Cards","Gift Cards",[["My gift card is not working","My gift card is not working",[]],["My gift card is expired","My gift card is expired",[]],["Other","Other",[]]]],["My PLAY account","My PLAY account",[["I need help with creating my account","I need help with creating my account",[]],["I need help with resetting my password","I need help with resetting my password",[]],["I need to add my booking to my account","I need to add my booking to my account",[["I booked through a third party","I booked through a third party"],["I am a part of a group booking","I am a part of a group booking"]]],["I need to know what I can access within my account?","I need to know what I can access within my account?",[]],["Other","Other",[]]]],["The PLAY website","The PLAY website",[["I need help with booking a ticket on your website","I need help with booking a ticket on your website",[]],["I have a question about prices and the flight schedule","I have a question about prices and the flight schedule",[]],["How can I change my flight?","How can I change my flight?",[]]]],["Seats","Seats",[["Seat selection","Seat selection",[["Select a seat","Select a seat"],["Change seat selection","Change seat selection"],["Error when selecting/changing seat","Error when selecting/changing seat"],["I did not receive the seat I originally booked","I did not receive the seat I originally booked"]]],["Extra seat","Extra seat",[["Extra seat","Extra seat"],["I need a seat for my instrument","I need a seat for my instrument"],["I need a seat for my infant","I need a seat for my infant"]]],["Seat size","Seat size",[]]]],["Other","Other",[["Airports","Airports",[]],["I did not use my flight and need confirmation","I did not use my flight and need confirmation",[]],["KTN/TSA Precheck/Global Entry","KTN/TSA Precheck/Global Entry",[]],["Lost and found","Lost and found",[]],["Prices","Prices",[]],["Travel documents","Travel documents",[]],["Other","Other",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"76000167596","subcategory_id":"helpdesk_ticket_custom_field_cf_selection501699_1245617_76000167596","item_id":"helpdesk_ticket_custom_field_cf_selection_2_1245617_76000167596"});
//]]>
</script>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_booking_number_1245617-label " for="helpdesk_ticket_cf_booking_number_1245617">What is your booking number?</label>
            <div class="controls   ">
              <input class="  text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number_1245617" name="helpdesk_ticket[custom_field][cf_booking_number_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_question_1245617-label " for="helpdesk_ticket_cf_question_1245617">Please type your question here</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_question_1245617" name="helpdesk_ticket[custom_field][cf_question_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_type_of_claim_1245617-label " for="helpdesk_ticket_cf_type_of_claim_1245617">Please select a type of claim</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_type_of_claim_1245617" name="helpdesk_ticket[custom_field][cf_type_of_claim_1245617]"><option value="">...</option>
<option value="Delayed flight - disruption to my flight within 24 hours of departure" data-id="76000175855">Delayed flight - disruption to my flight within 24 hours of departure</option>
<option value="Cancelled flight - disruption to my flight within 24 hours of departure" data-id="76000175856">Cancelled flight - disruption to my flight within 24 hours of departure</option>
<option value="Flight changed/cancelled with more than 7 days to departure" data-id="76000204676">Flight changed/cancelled with more than 7 days to departure</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number91785_1245617-label " for="helpdesk_ticket_cf_booking_number91785_1245617">Booking number. Please note it starts with M0.. and is only 6-digits mixture of letters and numbers. It is not sufficient to write flight number starting with OG..</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number91785_1245617" name="helpdesk_ticket[custom_field][cf_booking_number91785_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_email_address970014_1245617-label " for="helpdesk_ticket_cf_email_address970014_1245617">What is your email address?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_email_address970014_1245617" name="helpdesk_ticket[custom_field][cf_email_address970014_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_passengers_full_name_indicate_if_claim_is_for_all_passengers_or_a_specific_one_1245617-label " for="helpdesk_ticket_cf_passengers_full_name_indicate_if_claim_is_for_all_passengers_or_a_specific_one_1245617">Full name of passenger. Please note all passengers over +18 years old must submit their own claim. Children follow the claim of their parents</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_passengers_full_name_indicate_if_claim_is_for_all_passengers_or_a_specific_one_1245617" name="helpdesk_ticket[custom_field][cf_passengers_full_name_indicate_if_claim_is_for_all_passengers_or_a_specific_one_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_station_1245617-label " for="helpdesk_ticket_cf_station_1245617">What was the affected arrival airport? Please choose from the drop down list.</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_station_1245617" name="helpdesk_ticket[custom_field][cf_station_1245617]"><option value="">...</option>
<option value="Alicante ALC" data-id="76000204653">Alicante ALC</option>
<option value="Baltimore Washington BWI" data-id="76000204654">Baltimore Washington BWI</option>
<option value="Barcelona BCN" data-id="76000204655">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000204656">Berlin BER</option>
<option value="Bologna BLQ" data-id="76000204657">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000204658">Boston BOS</option>
<option value="Brussels BRU" data-id="76000204689">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000204659">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000204690">Dublin DUB</option>
<option value="Genf GVA" data-id="76000215163">Genf GVA</option>
<option value="Gothenburg GOT" data-id="76000204660">Gothenburg GOT</option>
<option value="London STN" data-id="76000204661">London STN</option>
<option value="Keflavik KEF" data-id="76000204662">Keflavik KEF</option>
<option value="New York SWF" data-id="76000204663">New York SWF</option>
<option value="Mallorca PMI" data-id="76000204664">Mallorca PMI</option>
<option value="Malaga AGP" data-id="76000204665">Malaga AGP</option>
<option value="Madrid MAD" data-id="76000204666">Madrid MAD</option>
<option value="Liverpool LPL" data-id="76000215164">Liverpool LPL</option>
<option value="Lisbon LIS" data-id="76000204667">Lisbon LIS</option>
<option value="Paris CDG" data-id="76000204668">Paris CDG</option>
<option value="Prague PRG" data-id="76000204669">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000215165">Salzburg SZG</option>
<option value="Stavenger SVG" data-id="76000204670">Stavenger SVG</option>
<option value="Trondheim TRD" data-id="76000204671">Trondheim TRD</option>
<option value="Tenerife TFS" data-id="76000204677">Tenerife TFS</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_affected_flight_number989319_1245617-label " for="helpdesk_ticket_cf_affected_flight_number989319_1245617">Affected flight number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_affected_flight_number989319_1245617" name="helpdesk_ticket[custom_field][cf_affected_flight_number989319_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_date_of_departure232249_1245617-label " for="helpdesk_ticket_cf_date_of_departure232249_1245617">Date of departure</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_date_of_departure232249_1245617" name="helpdesk_ticket[custom_field][cf_date_of_departure232249_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_total_claim_amount_1245617-label " for="helpdesk_ticket_cf_total_claim_amount_1245617">What is your total claim amount? Once form is submitted we will ask for receipts for incurred expenses. Note that we only review expenses that occur during the delay at the departure station. We do not refund alcoholic beverages.</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_total_claim_amount_1245617" name="helpdesk_ticket[custom_field][cf_total_claim_amount_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_last_4_digits_of_card_that_was_used_to_book_1245617-label " for="helpdesk_ticket_cf_last_4_digits_of_card_that_was_used_to_book_1245617">Last 4 digits of card that was used to book</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_last_4_digits_of_card_that_was_used_to_book_1245617" name="helpdesk_ticket[custom_field][cf_last_4_digits_of_card_that_was_used_to_book_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_additional_comments719819_1245617-label " for="helpdesk_ticket_cf_additional_comments719819_1245617">Comments</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_additional_comments719819_1245617" name="helpdesk_ticket[custom_field][cf_additional_comments719819_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_asdf_1245617-label " for="helpdesk_ticket_cf_asdf_1245617">Error type</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_asdf_1245617_76000211098" name="helpdesk_ticket[custom_field][cf_asdf_1245617]"><option value="">...</option>
<option value="Adding baggage">Adding baggage</option>
<option value="Adding my booking to my account">Adding my booking to my account</option>
<option value="Booking a flight">Booking a flight</option>
<option value="Changing my flight">Changing my flight</option>
<option value="Online check in">Online check in</option>
<option value="Payment error">Payment error</option>
<option value="Selecting seats">Selecting seats</option>
<option value="Signing into my account">Signing into my account</option>
<option value="Other">Other</option></select><div class="level_2"><label class="required">Where are you receiving an error?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_sdfg_1245617_76000211098" name="helpdesk_ticket[custom_field][cf_sdfg_1245617]"><option value="">...</option>
</select></div><script type="text/javascript">
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_asdf_1245617_76000211098').nested_select_tag({"data_tree":[["Adding baggage","Adding baggage",[["I'm on MyPLAY","I'm on MyPLAY",[]],["I'm in the booking process","I'm in the booking process",[]]]],["Adding my booking to my account","Adding my booking to my account",[["I booked through a third party","I booked through a third party",[]],["I am a part of a group booking","I am a part of a group booking",[]],["Other","Other",[]]]],["Booking a flight","Booking a flight",[["I am not able to enter passenger information","I am not able to enter passenger information",[]],["I am not able to finalize payment","I am not able to finalize payment",[]]]],["Changing my flight","Changing my flight",[]],["Online check in","Online check in",[]],["Payment error","Payment error",[["I'm in the booking process","I'm in the booking process",[]],["I'm on MyPLAY","I'm on MyPLAY",[]]]],["Selecting seats","Selecting seats",[["I'm trying to select a seat","I'm trying to select a seat",[]],["I'm trying to change my seat","I'm trying to change my seat",[]]]],["Signing into my account","Signing into my account",[["I forgot my password","I forgot my password",[]],["Other","Other",[]]]],["Other","Other",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"76000211098","subcategory_id":"helpdesk_ticket_custom_field_cf_sdfg_1245617_76000211098"});
//]]>
</script>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_booking_number947118_1245617-label " for="helpdesk_ticket_cf_booking_number947118_1245617">Booking number</label>
            <div class="controls   ">
              <input class="  text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number947118_1245617" name="helpdesk_ticket[custom_field][cf_booking_number947118_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_info_1245617-label " for="helpdesk_ticket_cf_info_1245617">Further information</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_info_1245617" name="helpdesk_ticket[custom_field][cf_info_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_name_of_person_requesting_offer_1245617-label " for="helpdesk_ticket_cf_name_of_person_requesting_offer_1245617">Contact person for group - full name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_name_of_person_requesting_offer_1245617" name="helpdesk_ticket[custom_field][cf_name_of_person_requesting_offer_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_email_address_of_person_requesting_offer_1245617-label " for="helpdesk_ticket_cf_email_address_of_person_requesting_offer_1245617">Contact person for group - email address (if other contact email than provided above)</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_email_address_of_person_requesting_offer_1245617" name="helpdesk_ticket[custom_field][cf_email_address_of_person_requesting_offer_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_phone_number_1245617-label " for="helpdesk_ticket_cf_phone_number_1245617">Contact person for group - phone number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_phone_number_1245617" name="helpdesk_ticket[custom_field][cf_phone_number_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_test_1245617-label " for="helpdesk_ticket_cf_test_1245617">Where is the group flying from? Note that we fly to/from Keflavik airport</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_test_1245617" name="helpdesk_ticket[custom_field][cf_test_1245617]"><option value="">...</option>
<option value="Aarhus AAR" data-id="76000211919">Aarhus AAR</option>
<option value="Aalborg AAL" data-id="76000211920">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000166337">Alicante ALC</option>
<option value="Athens ATH" data-id="76000210999">Athens ATH</option>
<option value="Barcelona BCN" data-id="76000172456">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000166339">Berlin BER</option>
<option value="Billund BIL" data-id="76000211921">Billund BIL</option>
<option value="Brussels BRU" data-id="76000206711">Brussels BRU</option>
<option value="Bologna BLQ" data-id="76000181541">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000183135">Boston BOS</option>
<option value="Copenhagen CPH" data-id="76000166340">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000185271">Dublin DUB</option>
<option value="Dusseldorf DUS" data-id="76000211922">Dusseldorf DUS</option>
<option value="Genva GVA" data-id="76000189421">Genva GVA</option>
<option value="Glasgow GLA" data-id="76000215546">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000180972">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000174306">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000211001">Hamburg HAM</option>
<option value="London STN" data-id="76000166341">London STN</option>
<option value="Lisbon LIS" data-id="76000181544">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000189422">Liverpool LPL</option>
<option value="Malaga AGP" data-id="76000180978">Malaga AGP</option>
<option value="Madrid MAD" data-id="76000185831">Madrid MAD</option>
<option value="Mallorca PMI" data-id="76000180979">Mallorca PMI</option>
<option value="New York SWF" data-id="76000185272">New York SWF</option>
<option value="Keflavik KEF" data-id="76000166353">Keflavik KEF</option>
<option value="París CDG" data-id="76000166343">París CDG</option>
<option value="Prague PRG" data-id="76000181542">Prague PRG</option>
<option value="Porto OPO" data-id="76000210998">Porto OPO</option>
<option value="Salzburg SZG" data-id="76000174230">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000211000">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000166344">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212072">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215066">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000211611">Warsaw WAW</option>
<option value="Washington Baltimore BWI" data-id="76000183136">Washington Baltimore BWI</option>
<option value="Washington Dulles IAD" data-id="76000206714">Washington Dulles IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_arriving_airport_1245617-label " for="helpdesk_ticket_cf_arriving_airport_1245617">Where is the group flying to? Note that we fly to/from Keflavik airport</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_arriving_airport_1245617" name="helpdesk_ticket[custom_field][cf_arriving_airport_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000211923">Aalborg AAL</option>
<option value="Aarhus AAR" data-id="76000211924">Aarhus AAR</option>
<option value="Alicante ALC" data-id="76000166345">Alicante ALC</option>
<option value="Athens ATH" data-id="76000211002">Athens ATH</option>
<option value="Barcelona BCN" data-id="76000172457">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000166347">Berlin BER</option>
<option value="Billund BIL" data-id="76000211925">Billund BIL</option>
<option value="Bologna BLQ" data-id="76000181545">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000185654">Boston BOS</option>
<option value="Brussels BRU" data-id="76000206713">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000166348">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000185273">Dublin DUB</option>
<option value="Dusseldorf DUS" data-id="76000211926">Dusseldorf DUS</option>
<option value="Geneva GVA" data-id="76000189423">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000215547">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000180975">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000174307">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000211003">Hamburg HAM</option>
<option value="London STN" data-id="76000166349">London STN</option>
<option value="Lisbon LIS" data-id="76000181546">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000189424">Liverpool LPL</option>
<option value="Malaga AGP" data-id="76000180980">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000180981">Mallorca PMI</option>
<option value="Madrid MAD" data-id="76000185832">Madrid MAD</option>
<option value="New York SWF" data-id="76000185274">New York SWF</option>
<option value="Keflavik KEF" data-id="76000166354">Keflavik KEF</option>
<option value="Paris CDG" data-id="76000166351">Paris CDG</option>
<option value="Porto OPO" data-id="76000211004">Porto OPO</option>
<option value="Prague PRG" data-id="76000181547">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000174231">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000211005">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000166352">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212073">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215067">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000211612">Warsaw WAW</option>
<option value="Washington Baltimore BWI" data-id="76000185833">Washington Baltimore BWI</option>
<option value="Washington Dulles IAD" data-id="76000206715">Washington Dulles IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_preferred_departure_date_1245617-label " for="helpdesk_ticket_cf_preferred_departure_date_1245617">Preferred departure date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_preferred_departure_date_1245617" name="helpdesk_ticket[custom_field][cf_preferred_departure_date_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                  <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_only_one_way_ticket_1245617]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_only_one_way_ticket_1245617_76000018265" name="helpdesk_ticket[custom_field][cf_only_one_way_ticket_1245617]" type="checkbox" value="1" /> One-way ticket only
            </label>
          </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_preferred_return_date_1245617-label " for="helpdesk_ticket_cf_preferred_return_date_1245617">Preferred return date</label>
            <div class="controls  support-date-field ">
              <input class="  date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_preferred_return_date_1245617" name="helpdesk_ticket[custom_field][cf_preferred_return_date_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_number_of_adults_1245617-label " for="helpdesk_ticket_cf_number_of_adults_1245617">How many travelers are older than 16 years old on the day of departure? Please note it must be at least 12 adult passengers</label>
            <div class="controls   ">
              <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_cf_number_of_adults_1245617" name="helpdesk_ticket[custom_field][cf_number_of_adults_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_youth_1245617-label " for="helpdesk_ticket_cf_youth_1245617">How many travelers are between 12-16 years old on the day of departure?</label>
            <div class="controls   ">
              <input class="  number section_field span12" id="helpdesk_ticket_custom_field_cf_youth_1245617" name="helpdesk_ticket[custom_field][cf_youth_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_number_of_children_1245617-label " for="helpdesk_ticket_cf_number_of_children_1245617">How many travelers are between ages 2-12 years old on the day of departure?</label>
            <div class="controls   ">
              <input class="  number section_field span12" id="helpdesk_ticket_custom_field_cf_number_of_children_1245617" name="helpdesk_ticket[custom_field][cf_number_of_children_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_number_of_infants995113_1245617-label " for="helpdesk_ticket_cf_number_of_infants995113_1245617">How many travelers are between 0-2 years old on the day of departure?</label>
            <div class="controls   ">
              <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_cf_number_of_infants995113_1245617" name="helpdesk_ticket[custom_field][cf_number_of_infants995113_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_checked_baggage_1245617-label " for="helpdesk_ticket_cf_checked_baggage_1245617">Do you want checked baggage with the final price offer? </label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_checked_baggage_1245617" name="helpdesk_ticket[custom_field][cf_checked_baggage_1245617]"><option value="">...</option>
<option value="YES" data-id="76000185247">YES</option>
<option value="NO" data-id="76000185248">NO</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_more_info_1245617-label " for="helpdesk_ticket_cf_more_info_1245617">Any additional information you want to let us know about?</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_more_info_1245617" name="helpdesk_ticket[custom_field][cf_more_info_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                  <div class="controls">
            <label class="checkbox required">
              <input class=" required checkbox section_field" id="helpdesk_ticket_custom_field_cf_baggage_selection_1245617_76000018265" name="helpdesk_ticket[custom_field][cf_baggage_selection_1245617]" type="checkbox" value="1" /> I understand I will have to wait for a formal offer - it might take up to 48 hours. Communication is done via email you list in this form.
            </label>
          </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number255627_1245617-label " for="helpdesk_ticket_cf_booking_number255627_1245617">Booking number. Please note it starts with M0.. and is only 6-digits mixture of letters and numbers</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number255627_1245617" name="helpdesk_ticket[custom_field][cf_booking_number255627_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_email_address_1245617-label " for="helpdesk_ticket_cf_email_address_1245617">What is the email address associated with the booking?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_email_address_1245617" name="helpdesk_ticket[custom_field][cf_email_address_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_selection_1245617-label " for="helpdesk_ticket_cf_selection_1245617">Please select type of cancellation you are requesting</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_selection_1245617" name="helpdesk_ticket[custom_field][cf_selection_1245617]"><option value="">...</option>
<option value="I purchased cancellation protection and have documents to apply for a refund" data-id="76000167519">I purchased cancellation protection and have documents to apply for a refund</option>
<option value="I did not purchase cancellation protection and want to request a refund of airport taxes" data-id="76000202878">I did not purchase cancellation protection and want to request a refund of airport taxes</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_which_flights_1245617-label " for="helpdesk_ticket_cf_which_flights_1245617">Which flight would you like to cancel?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_which_flights_1245617" name="helpdesk_ticket[custom_field][cf_which_flights_1245617]"><option value="">...</option>
<option value="My outbound flight (my first flight)" data-id="76000167486">My outbound flight (my first flight)</option>
<option value="Return flight" data-id="76000167487">Return flight</option>
<option value="Both flights in my booking" data-id="76000167490">Both flights in my booking</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_first_flight_1245617-label " for="helpdesk_ticket_cf_first_flight_1245617">What is the date of the first flight you want to cancel?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_first_flight_1245617" name="helpdesk_ticket[custom_field][cf_first_flight_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_all_pax739027_1245617-label " for="helpdesk_ticket_cf_all_pax739027_1245617">Is the cancellation for all passengers in booking?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_all_pax739027_1245617" name="helpdesk_ticket[custom_field][cf_all_pax739027_1245617]"><option value="">...</option>
<option value="YES" data-id="76000175315">YES</option>
<option value="No - I will specify in comment box below" data-id="76000175316">No - I will specify in comment box below</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_payment_method577647_1245617-label " for="helpdesk_ticket_cf_payment_method577647_1245617">How did you pay for your booking?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_payment_method577647_1245617" name="helpdesk_ticket[custom_field][cf_payment_method577647_1245617]"><option value="">...</option>
<option value="Credit/Debit card" data-id="76000212738">Credit/Debit card</option>
<option value="PLAY gift voucher" data-id="76000212739">PLAY gift voucher</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_cc_number_1245617-label " for="helpdesk_ticket_cf_cc_number_1245617">Last 4 digits of card or Gift Voucher Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_cc_number_1245617" name="helpdesk_ticket[custom_field][cf_cc_number_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_comments210682_1245617-label " for="helpdesk_ticket_cf_comments210682_1245617">Additional comments, if needed. Specify here if requested change is not for all passengers in the booking</label>
            <div class="controls   ">
              <input class="  text section_field span12" id="helpdesk_ticket_custom_field_cf_comments210682_1245617" name="helpdesk_ticket[custom_field][cf_comments210682_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                  <div class="controls">
            <label class="checkbox required">
              <input class=" required checkbox section_field" id="helpdesk_ticket_custom_field_cf_test1667_1245617_76000167476" name="helpdesk_ticket[custom_field][cf_test1667_1245617]" type="checkbox" value="1" /> I accept that all PLAY's tickets are nonrefundable, unless cancellation protection was purchased and relevant conditions are met. Airport taxes are refundable if cancellation protection was not purchased
            </label>
          </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number367486_1245617-label " for="helpdesk_ticket_cf_booking_number367486_1245617">Booking number. Please note it starts with M0.. and is only 6-digits mixture of letters and numbers</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number367486_1245617" name="helpdesk_ticket[custom_field][cf_booking_number367486_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_email_address140218_1245617-label " for="helpdesk_ticket_cf_email_address140218_1245617">What is the email associated with your booking?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_email_address140218_1245617" name="helpdesk_ticket[custom_field][cf_email_address140218_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_where_from_1245617-label " for="helpdesk_ticket_cf_where_from_1245617">Where are you flying from?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_where_from_1245617" name="helpdesk_ticket[custom_field][cf_where_from_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_all_pax528904_1245617-label " for="helpdesk_ticket_cf_all_pax528904_1245617">Is cancellation for all passengers?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_all_pax528904_1245617" name="helpdesk_ticket[custom_field][cf_all_pax528904_1245617]"><option value="">...</option>
<option value="YES" data-id="76000181915">YES</option>
<option value="NO - I will specify in comment box" data-id="76000181916">NO - I will specify in comment box</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_payment_method50988_1245617-label " for="helpdesk_ticket_cf_payment_method50988_1245617">Payment method</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_payment_method50988_1245617" name="helpdesk_ticket[custom_field][cf_payment_method50988_1245617]"><option value="">...</option>
<option value="Credit/Debit Card" data-id="76000212746">Credit/Debit Card</option>
<option value="PLAY Gift Voucher" data-id="76000212747">PLAY Gift Voucher</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_cc_numbervoucher_code_1245617-label " for="helpdesk_ticket_cf_cc_numbervoucher_code_1245617">Gift voucher code or last 4 digits of card number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_cc_numbervoucher_code_1245617" name="helpdesk_ticket[custom_field][cf_cc_numbervoucher_code_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_comments378364_1245617-label " for="helpdesk_ticket_cf_comments378364_1245617">Any further comments?</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_comments378364_1245617" name="helpdesk_ticket[custom_field][cf_comments378364_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_complaint_1245617-label " for="helpdesk_ticket_cf_complaint_1245617">What is your complaint regarding?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_complaint_1245617_76000181914" name="helpdesk_ticket[custom_field][cf_complaint_1245617]"><option value="">...</option>
<option value="Airport experience">Airport experience</option>
<option value="Baggage allowance">Baggage allowance</option>
<option value="Customer Service">Customer Service</option>
<option value="On board experience">On board experience</option>
<option value="The PLAY website">The PLAY website</option>
<option value="Prices">Prices</option>
<option value="Other">Other</option></select><div class="level_2"><label class="required">What is your complaint regarding?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_selection540196_1245617_76000181914" name="helpdesk_ticket[custom_field][cf_selection540196_1245617]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">When do you receive an error?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_selection_2474656_1245617_76000181914" name="helpdesk_ticket[custom_field][cf_selection_2474656_1245617]"><option value="">...</option>
</select></div><script type="text/javascript">
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_complaint_1245617_76000181914').nested_select_tag({"data_tree":[["Airport experience","Airport experience",[["The airport staff","The airport staff",[]],["Check in was closed when I arrived at the airport","Check in was closed when I arrived at the airport",[]],["I was charged for baggage at the airport","I was charged for baggage at the airport",[]],["I was denied check in/boarding","I was denied check in/boarding",[]],["I have not received an answer to my claim","I have not received an answer to my claim",[]],["Other","Other",[]]]],["Baggage allowance","Baggage allowance",[]],["Customer Service","Customer Service",[]],["On board experience","On board experience",[["I did not receive the seat I purchased","I did not receive the seat I purchased",[]],["In flight service","In flight service",[]],["Legroom/width","Legroom/width",[]],["Other","Other",[]]]],["The PLAY website","The PLAY website",[["I am receiving an error","I am receiving an error",[["Adding baggage","Adding baggage"],["Adding my booking to my account","Adding my booking to my account"],["Changing my flight","Changing my flight"],["At check in","At check in"],["When I'm booking my flight","When I'm booking my flight"]]],["Missing information","Missing information",[]],["Mobile website","Mobile website",[]],["Other","Other",[]]]],["Prices","Prices",[]],["Other","Other",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"76000181914","subcategory_id":"helpdesk_ticket_custom_field_cf_selection540196_1245617_76000181914","item_id":"helpdesk_ticket_custom_field_cf_selection_2474656_1245617_76000181914"});
//]]>
</script>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number204170_1245617-label " for="helpdesk_ticket_cf_booking_number204170_1245617">Booking number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number204170_1245617" name="helpdesk_ticket[custom_field][cf_booking_number204170_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_what_is_the_complaint_1245617-label " for="helpdesk_ticket_cf_what_is_the_complaint_1245617">Please write your complaint here and please be as detailed as possible</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_what_is_the_complaint_1245617" name="helpdesk_ticket[custom_field][cf_what_is_the_complaint_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number98784_1245617-label " for="helpdesk_ticket_cf_booking_number98784_1245617">Booking number. Please note it starts with M0.. and is only 6-digits mixture of letters and numbers</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number98784_1245617" name="helpdesk_ticket[custom_field][cf_booking_number98784_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_email_1245617-label " for="helpdesk_ticket_cf_email_1245617">To which email should we send the invoice?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_email_1245617" name="helpdesk_ticket[custom_field][cf_email_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_all_info_1245617-label " for="helpdesk_ticket_cf_all_info_1245617">Please provide details that should be included in the invoice</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_all_info_1245617" name="helpdesk_ticket[custom_field][cf_all_info_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_selected_option_1245617-label " for="helpdesk_ticket_cf_selected_option_1245617">Selected option</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_selected_option_1245617" name="helpdesk_ticket[custom_field][cf_selected_option_1245617]"><option value="">...</option>
<option value="I want to change the dates" data-id="76000211347">I want to change the dates</option>
<option value="I want a refund of the affected flight in my booking" data-id="76000211349">I want a refund of the affected flight in my booking</option>
<option value="I want a full refund of my booking" data-id="76000211350">I want a full refund of my booking</option>
<option value="I want a refund in the form of a PLAY gift voucher" data-id="76000211348">I want a refund in the form of a PLAY gift voucher</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_when_is_your_flight_1245617-label " for="helpdesk_ticket_cf_when_is_your_flight_1245617">When is your flight?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_when_is_your_flight_1245617" name="helpdesk_ticket[custom_field][cf_when_is_your_flight_1245617]"><option value="">...</option>
<option value="Within 72 hours" data-id="76000211866">Within 72 hours</option>
<option value="+72 hours" data-id="76000211867">+72 hours</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number101952_1245617-label " for="helpdesk_ticket_cf_booking_number101952_1245617">Booking number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number101952_1245617" name="helpdesk_ticket[custom_field][cf_booking_number101952_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_requested_date_if_date_change_is_chosen_1245617-label " for="helpdesk_ticket_cf_requested_date_if_date_change_is_chosen_1245617">Requested date if date change is chosen</label>
            <div class="controls  support-date-field ">
              <input class="  date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_requested_date_if_date_change_is_chosen_1245617" name="helpdesk_ticket[custom_field][cf_requested_date_if_date_change_is_chosen_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_for_all_passengers_1245617-label " for="helpdesk_ticket_cf_for_all_passengers_1245617">For all passengers</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_for_all_passengers_1245617" name="helpdesk_ticket[custom_field][cf_for_all_passengers_1245617]"><option value="">...</option>
<option value="Yes" data-id="76000211402">Yes</option>
<option value="No - I will specify below" data-id="76000211403">No - I will specify below</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_payment_method_1245617-label " for="helpdesk_ticket_cf_payment_method_1245617">How did you pay for your booking?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_payment_method_1245617" name="helpdesk_ticket[custom_field][cf_payment_method_1245617]"><option value="">...</option>
<option value="Credit/Debit Card" data-id="76000212742">Credit/Debit Card</option>
<option value="PLAY Gift Voucher" data-id="76000212743">PLAY Gift Voucher</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_cc_numbervoucher_cod_1245617-label " for="helpdesk_ticket_cf_cc_numbervoucher_cod_1245617">Last 4 digits of card number or voucher code used to pay with</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_cc_numbervoucher_cod_1245617" name="helpdesk_ticket[custom_field][cf_cc_numbervoucher_cod_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_additional_comments_1245617-label " for="helpdesk_ticket_cf_additional_comments_1245617">Additional comments</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_additional_comments_1245617" name="helpdesk_ticket[custom_field][cf_additional_comments_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                  <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_i_confirm_that_the_service_team_can_proceed_with_my_request_1245617]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_i_confirm_that_the_service_team_can_proceed_with_my_request_1245617_76000211346" name="helpdesk_ticket[custom_field][cf_i_confirm_that_the_service_team_can_proceed_with_my_request_1245617]" type="checkbox" value="1" /> I confirm that the Service Team can proceed with my request
            </label>
          </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_departure_from388327_1245617-label " for="helpdesk_ticket_cf_departure_from388327_1245617">Departure from</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_departure_from388327_1245617" name="helpdesk_ticket[custom_field][cf_departure_from388327_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000212014">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000211545">Alicante ALC</option>
<option value="Amsterdam AMS" data-id="76000215874">Amsterdam AMS</option>
<option value="Athens ATH" data-id="76000211546">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000211547">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000211548">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000211549">Berlin BER</option>
<option value="Billund BLL" data-id="76000212016">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000211550">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000211551">Boston BOS</option>
<option value="Brussels BRU" data-id="76000211552">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000211553">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000211554">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000212017">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000211555">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000215540">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000211556">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000211557">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000211558">Hamburg HAM</option>
<option value="Lisbon LIS" data-id="76000211559">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000211560">Liverpool LPL</option>
<option value="London STN" data-id="76000211561">London STN</option>
<option value="Madrid MAD" data-id="76000211562">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000211563">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000211564">Mallorca PMI</option>
<option value="New York SWF" data-id="76000211565">New York SWF</option>
<option value="Paris CDG" data-id="76000211566">Paris CDG</option>
<option value="Porto OPO" data-id="76000211567">Porto OPO</option>
<option value="Prague PRG" data-id="76000211568">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000211569">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000211570">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000211571">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212018">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215060">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000211572">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000211573">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_departure_to_1245617-label " for="helpdesk_ticket_cf_departure_to_1245617">Departure to</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_departure_to_1245617" name="helpdesk_ticket[custom_field][cf_departure_to_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000212019">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000211574">Alicante ALC</option>
<option value="Amsterdam AMS" data-id="76000215875">Amsterdam AMS</option>
<option value="Athens ATH" data-id="76000211575">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000211576">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000211577">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000211578">Berlin BER</option>
<option value="Billund BLL" data-id="76000212021">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000211579">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000211580">Boston BOS</option>
<option value="Brussels BRU" data-id="76000211581">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000211582">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000211583">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000212022">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000211584">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000215542">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000211585">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000211586">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000211587">Hamburg HAM</option>
<option value="Lisbon LIS" data-id="76000211588">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000211589">Liverpool LPL</option>
<option value="London STN" data-id="76000211590">London STN</option>
<option value="Madrid MAD" data-id="76000211591">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000211592">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000211593">Mallorca PMI</option>
<option value="New York SWF" data-id="76000211594">New York SWF</option>
<option value="Paris CDG" data-id="76000211595">Paris CDG</option>
<option value="Porto OPO" data-id="76000211596">Porto OPO</option>
<option value="Prague PRG" data-id="76000211597">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000211598">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000211599">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000211600">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212023">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215061">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000211601">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000211602">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_departure_date94364_1245617-label " for="helpdesk_ticket_cf_departure_date94364_1245617">Departure date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_departure_date94364_1245617" name="helpdesk_ticket[custom_field][cf_departure_date94364_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_return_date_1245617-label " for="helpdesk_ticket_cf_return_date_1245617">Return date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_return_date_1245617" name="helpdesk_ticket[custom_field][cf_return_date_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_fare_type_1245617-label " for="helpdesk_ticket_cf_fare_type_1245617">Fare type</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_fare_type_1245617" name="helpdesk_ticket[custom_field][cf_fare_type_1245617]"><option value="">...</option>
<option value="Basic" data-id="76000213057">Basic</option>
<option value="Value" data-id="76000213058">Value</option>
<option value="Flex" data-id="76000213059">Flex</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_when_should_the_stopover_be_1245617-label " for="helpdesk_ticket_cf_when_should_the_stopover_be_1245617">When should the stopover be?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_when_should_the_stopover_be_1245617" name="helpdesk_ticket[custom_field][cf_when_should_the_stopover_be_1245617]"><option value="">...</option>
<option value="Outbound flight" data-id="76000211605">Outbound flight</option>
<option value="Inbound flight" data-id="76000211606">Inbound flight</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_date_of_departure_from_iceland_1245617-label " for="helpdesk_ticket_cf_date_of_departure_from_iceland_1245617">Date of departure from Iceland</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_date_of_departure_from_iceland_1245617" name="helpdesk_ticket[custom_field][cf_date_of_departure_from_iceland_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_passenger_information_and_baggage_requirements_1245617-label " for="helpdesk_ticket_cf_passenger_information_and_baggage_requirements_1245617">Passenger information, full name and DOB</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_passenger_information_and_baggage_requirements_1245617" name="helpdesk_ticket[custom_field][cf_passenger_information_and_baggage_requirements_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_contact_phone_number274416_1245617-label " for="helpdesk_ticket_cf_contact_phone_number274416_1245617">Contact phone number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_contact_phone_number274416_1245617" name="helpdesk_ticket[custom_field][cf_contact_phone_number274416_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_baggage_requirements245623_1245617-label " for="helpdesk_ticket_cf_baggage_requirements245623_1245617">Baggage requirements</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_baggage_requirements245623_1245617" name="helpdesk_ticket[custom_field][cf_baggage_requirements245623_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_seat_selection_andor_special_assistance_1245617-label " for="helpdesk_ticket_cf_seat_selection_andor_special_assistance_1245617">Seat selection and/or special assistance</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_seat_selection_andor_special_assistance_1245617" name="helpdesk_ticket[custom_field][cf_seat_selection_andor_special_assistance_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_cancellation_protection_1245617-label " for="helpdesk_ticket_cf_cancellation_protection_1245617">Cancellation protection</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_cancellation_protection_1245617" name="helpdesk_ticket[custom_field][cf_cancellation_protection_1245617]"><option value="">...</option>
<option value="Yes" data-id="76000211603">Yes</option>
<option value="No" data-id="76000211604">No</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_currency751329_1245617-label " for="helpdesk_ticket_cf_currency751329_1245617">Currency</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_currency751329_1245617" name="helpdesk_ticket[custom_field][cf_currency751329_1245617]"><option value="">...</option>
<option value="ISK" data-id="76000211811">ISK</option>
<option value="USD" data-id="76000211812">USD</option>
<option value="GBP" data-id="76000211813">GBP</option>
<option value="EUR" data-id="76000211814">EUR</option>
<option value="CAD" data-id="76000213786">CAD</option></select>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_departure_from_1245617-label " for="helpdesk_ticket_cf_departure_from_1245617">Departure from</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_departure_from_1245617" name="helpdesk_ticket[custom_field][cf_departure_from_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000212024">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000211220">Alicante ALC</option>
<option value="Amsterdam" data-id="76000215918">Amsterdam</option>
<option value="Athens ATH" data-id="76000211221">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000211222">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000211223">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000211224">Berlin BER</option>
<option value="Billund BLL" data-id="76000212026">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000211225">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000211226">Boston BOS</option>
<option value="Brussels BRU" data-id="76000211227">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000211228">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000211229">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000212027">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000211230">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000215543">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000211231">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000211232">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000211233">Hamburg HAM</option>
<option value="Keflavik KEF" data-id="76000211234">Keflavik KEF</option>
<option value="Lisbon LIS" data-id="76000211235">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000211236">Liverpool LPL</option>
<option value="London STN" data-id="76000211237">London STN</option>
<option value="Madrid MAD" data-id="76000211238">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000211239">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000211240">Mallorca PMI</option>
<option value="New York SWF" data-id="76000211241">New York SWF</option>
<option value="Paris CDG" data-id="76000211242">Paris CDG</option>
<option value="Porto OPO" data-id="76000211243">Porto OPO</option>
<option value="Prague PRG" data-id="76000211244">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000211245">Salzburg SZG</option>
<option value="Stockholm" data-id="76000211277">Stockholm</option>
<option value="Tenerife TFS" data-id="76000211246">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212028">Toronto YHM</option>
<option value="Washington, D.C. IAD" data-id="76000211247">Washington, D.C. IAD</option>
<option value="Warsaw WAW" data-id="76000212029">Warsaw WAW</option>
<option value="Venice VCE" data-id="76000215062">Venice VCE</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_to818003_1245617-label " for="helpdesk_ticket_cf_to818003_1245617">To</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_to818003_1245617" name="helpdesk_ticket[custom_field][cf_to818003_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000212030">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000211248">Alicante ALC</option>
<option value="Amsterdam AMS" data-id="76000215919">Amsterdam AMS</option>
<option value="Athens ATH" data-id="76000211249">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000211250">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000211251">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000211252">Berlin BER</option>
<option value="Billund BLL" data-id="76000212032">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000211253">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000211254">Boston BOS</option>
<option value="Brussels BRU" data-id="76000211255">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000211256">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000211257">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000212033">Düsseldorf DUS</option>
<option value="Geneve GVA" data-id="76000211258">Geneve GVA</option>
<option value="Glasgow GLA" data-id="76000215541">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000211259">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000211260">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000211261">Hamburg HAM</option>
<option value="Keflavik KEF" data-id="76000211262">Keflavik KEF</option>
<option value="Lisbon LIS" data-id="76000211263">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000211264">Liverpool LPL</option>
<option value="London STN" data-id="76000211265">London STN</option>
<option value="Madrid MAD" data-id="76000211266">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000211267">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000211268">Mallorca PMI</option>
<option value="New York SWF" data-id="76000211269">New York SWF</option>
<option value="Paris CDG" data-id="76000211270">Paris CDG</option>
<option value="Porto OPO" data-id="76000211271">Porto OPO</option>
<option value="Prague PRG" data-id="76000211272">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000211273">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000211274">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000211275">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212034">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215063">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000212035">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000211276">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_departure_date_1245617-label " for="helpdesk_ticket_cf_departure_date_1245617">Departure date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_departure_date_1245617" name="helpdesk_ticket[custom_field][cf_departure_date_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_return_flight_from_1245617-label " for="helpdesk_ticket_cf_return_flight_from_1245617">Return flight from</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_return_flight_from_1245617" name="helpdesk_ticket[custom_field][cf_return_flight_from_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000212036">Aalborg AAL</option>
<option value="Aarhus AAR" data-id="76000212037">Aarhus AAR</option>
<option value="Alicante ALC" data-id="76000211278">Alicante ALC</option>
<option value="Athens ATH" data-id="76000211279">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000211280">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000211281">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000211282">Berlin BER</option>
<option value="Billund BLL" data-id="76000212038">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000211283">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000211284">Boston BOS</option>
<option value="Brussels BRU" data-id="76000211285">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000211286">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000211287">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000212039">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000211288">Geneva GVA</option>
<option value="Gothenburg GOT" data-id="76000211289">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000211290">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000211291">Hamburg HAM</option>
<option value="Keflavik KEF" data-id="76000211292">Keflavik KEF</option>
<option value="Lisbon LIS" data-id="76000211293">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000211294">Liverpool LPL</option>
<option value="London STN" data-id="76000211295">London STN</option>
<option value="Madrid MAD" data-id="76000211296">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000211297">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000211298">Mallorca PMI</option>
<option value="New York SWF" data-id="76000211299">New York SWF</option>
<option value="Paris CDG" data-id="76000211300">Paris CDG</option>
<option value="Porto OPO" data-id="76000211301">Porto OPO</option>
<option value="Prague PRG" data-id="76000211302">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000211303">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000211304">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000211305">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212040">Toronto YHM</option>
<option value="Warsaw WAW" data-id="76000212041">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000211306">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_to631912_1245617-label " for="helpdesk_ticket_cf_to631912_1245617">To</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_to631912_1245617" name="helpdesk_ticket[custom_field][cf_to631912_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000212042">Aalborg AAL</option>
<option value="Aarhus AAR" data-id="76000212043">Aarhus AAR</option>
<option value="Alicante ALC" data-id="76000211307">Alicante ALC</option>
<option value="Athens ATH" data-id="76000211308">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000211309">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000211310">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000211311">Berlin BER</option>
<option value="Billund BLL" data-id="76000212044">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000211312">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000211313">Boston BOS</option>
<option value="Brussels BRU" data-id="76000211314">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000211315">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000211316">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000212045">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000211317">Geneva GVA</option>
<option value="Gothenburg GOT" data-id="76000211318">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000211319">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000211320">Hamburg HAM</option>
<option value="Keflavik KEF" data-id="76000211321">Keflavik KEF</option>
<option value="Lisbon LIS" data-id="76000211322">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000211323">Liverpool LPL</option>
<option value="London STN" data-id="76000211324">London STN</option>
<option value="Madrid MAD" data-id="76000211325">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000211326">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000211327">Mallorca PMI</option>
<option value="New York SWF" data-id="76000211328">New York SWF</option>
<option value="Paris CDG" data-id="76000211329">Paris CDG</option>
<option value="Porto OPO" data-id="76000211330">Porto OPO</option>
<option value="Prague PRG" data-id="76000211331">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000211332">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000211333">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000211334">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212046">Toronto YHM</option>
<option value="Warsaw WAW" data-id="76000212047">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000211335">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_fare_type816841_1245617-label " for="helpdesk_ticket_cf_fare_type816841_1245617">Fare type</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_fare_type816841_1245617" name="helpdesk_ticket[custom_field][cf_fare_type816841_1245617]"><option value="">...</option>
<option value="Basic" data-id="76000213060">Basic</option>
<option value="Value" data-id="76000213061">Value</option>
<option value="Flex" data-id="76000213062">Flex</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_return_flight_date_1245617-label " for="helpdesk_ticket_cf_return_flight_date_1245617">Return flight date</label>
            <div class="controls  support-date-field ">
              <input class="  date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_return_flight_date_1245617" name="helpdesk_ticket[custom_field][cf_return_flight_date_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_passengers_name_and_dob_1245617-label " for="helpdesk_ticket_cf_passengers_name_and_dob_1245617">Passengers name and DOB</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_passengers_name_and_dob_1245617" name="helpdesk_ticket[custom_field][cf_passengers_name_and_dob_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_baggage_requirements_1245617-label " for="helpdesk_ticket_cf_baggage_requirements_1245617">Baggage requirements</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_baggage_requirements_1245617" name="helpdesk_ticket[custom_field][cf_baggage_requirements_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_cancellation_protection859136_1245617-label " for="helpdesk_ticket_cf_cancellation_protection859136_1245617">Cancellation protection</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_cancellation_protection859136_1245617" name="helpdesk_ticket[custom_field][cf_cancellation_protection859136_1245617]"><option value="">...</option>
<option value="Yes" data-id="76000213080">Yes</option>
<option value="No - I understand that my booking is non-refundable without it" data-id="76000213081">No - I understand that my booking is non-refundable without it</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_other_extra_services_1245617-label " for="helpdesk_ticket_cf_other_extra_services_1245617">Seat selection and/or special assistance</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_other_extra_services_1245617" name="helpdesk_ticket[custom_field][cf_other_extra_services_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_contact_phone_number_1245617-label " for="helpdesk_ticket_cf_contact_phone_number_1245617">Contact phone number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_contact_phone_number_1245617" name="helpdesk_ticket[custom_field][cf_contact_phone_number_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_currency527496_1245617-label " for="helpdesk_ticket_cf_currency527496_1245617">Currency</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_currency527496_1245617" name="helpdesk_ticket[custom_field][cf_currency527496_1245617]"><option value="">...</option>
<option value="ISK" data-id="76000211685">ISK</option>
<option value="USD" data-id="76000211686">USD</option>
<option value="GBP" data-id="76000211687">GBP</option>
<option value="EUR" data-id="76000211688">EUR</option>
<option value="DKK" data-id="76000211689">DKK</option>
<option value="CAD" data-id="76000211690">CAD</option>
<option value="NOK" data-id="76000211691">NOK</option>
<option value="SEK" data-id="76000211692">SEK</option>
<option value="CZK" data-id="76000211693">CZK</option>
<option value="CHF" data-id="76000211694">CHF</option>
<option value="PLN" data-id="76000211695">PLN</option></select>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_how_much_1245617-label " for="helpdesk_ticket_cf_how_much_1245617">Please write the amount you want to purchase in a PLAY gift card</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_how_much_1245617" name="helpdesk_ticket[custom_field][cf_how_much_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_currency_1245617-label " for="helpdesk_ticket_cf_currency_1245617">In which currency do you want to purchase the gift card in?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_currency_1245617" name="helpdesk_ticket[custom_field][cf_currency_1245617]"><option value="">...</option>
<option value="ISK" data-id="76000180956">ISK</option>
<option value="EUR" data-id="76000180957">EUR</option>
<option value="USD" data-id="76000180958">USD</option>
<option value="GBP" data-id="76000180959">GBP</option>
<option value="CAD" data-id="76000180960">CAD</option>
<option value="SEK" data-id="76000180961">SEK</option>
<option value="NOK" data-id="76000180962">NOK</option>
<option value="DKK" data-id="76000180963">DKK</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_email_address148593_1245617-label " for="helpdesk_ticket_cf_email_address148593_1245617">To which email address can we send you the payment information?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_email_address148593_1245617" name="helpdesk_ticket[custom_field][cf_email_address148593_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_email_address_for_voucher_1245617-label " for="helpdesk_ticket_cf_email_address_for_voucher_1245617">To which email address can we send the gift card?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_email_address_for_voucher_1245617" name="helpdesk_ticket[custom_field][cf_email_address_for_voucher_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_first_name_1245617-label " for="helpdesk_ticket_cf_first_name_1245617">First name of payer</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_first_name_1245617" name="helpdesk_ticket[custom_field][cf_first_name_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_last_name_1245617-label " for="helpdesk_ticket_cf_last_name_1245617">Last name of payer</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_last_name_1245617" name="helpdesk_ticket[custom_field][cf_last_name_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                  <div class="controls">
            <label class="checkbox required">
              <input class=" required checkbox section_field" id="helpdesk_ticket_custom_field_cf_accept_and_understand_1245617_76000180955" name="helpdesk_ticket[custom_field][cf_accept_and_understand_1245617]" type="checkbox" value="1" /> I understand I will receive a payment link to finalize the payment with a credit card. After payment is confirmed, I will receive the voucher as a pdf attachment to the email I provided above.
            </label>
          </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number71868_1245617-label " for="helpdesk_ticket_cf_booking_number71868_1245617">Booking number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number71868_1245617" name="helpdesk_ticket[custom_field][cf_booking_number71868_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_passenger_name_1245617-label " for="helpdesk_ticket_cf_passenger_name_1245617">Passenger name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_passenger_name_1245617" name="helpdesk_ticket[custom_field][cf_passenger_name_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_number_of_bags_missing516987_1245617-label " for="helpdesk_ticket_cf_number_of_bags_missing516987_1245617">Number of bags missing</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_number_of_bags_missing516987_1245617" name="helpdesk_ticket[custom_field][cf_number_of_bags_missing516987_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_departure_airport112631_1245617-label " for="helpdesk_ticket_cf_departure_airport112631_1245617">Departure Airport</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_departure_airport112631_1245617" name="helpdesk_ticket[custom_field][cf_departure_airport112631_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000216136">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000216137">Alicante ALC</option>
<option value="Amsterdam AMS" data-id="76000216138">Amsterdam AMS</option>
<option value="Athens ATH" data-id="76000216139">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000216140">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000216141">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000216142">Berlin BER</option>
<option value="Billund BLL" data-id="76000216143">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000216144">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000216145">Boston BOS</option>
<option value="Brussels BRU" data-id="76000216146">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000216147">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000216148">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000216149">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000216150">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000216151">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000216152">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000216153">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000216154">Hamburg HAM</option>
<option value="Lisbon LIS" data-id="76000216155">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000216156">Liverpool LPL</option>
<option value="London STN" data-id="76000216157">London STN</option>
<option value="Madrid MAD" data-id="76000216158">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000216159">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000216160">Mallorca PMI</option>
<option value="New York SWF" data-id="76000216161">New York SWF</option>
<option value="Keflavik KEF" data-id="76000216162">Keflavik KEF</option>
<option value="Paris CDG" data-id="76000216163">Paris CDG</option>
<option value="Porto OPO" data-id="76000216164">Porto OPO</option>
<option value="Prague PRG" data-id="76000216165">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000216166">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000216167">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000216168">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000216169">Toronto YHM</option>
<option value="Venice VCE" data-id="76000216170">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000216171">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000216172">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_arrival_airport234610_1245617-label " for="helpdesk_ticket_cf_arrival_airport234610_1245617">Arrival Airport</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_arrival_airport234610_1245617" name="helpdesk_ticket[custom_field][cf_arrival_airport234610_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000216210">Aalborg AAL</option>
<option value="Alicante ALC" data-id="76000216211">Alicante ALC</option>
<option value="Amsterdam AMS" data-id="76000216212">Amsterdam AMS</option>
<option value="Athens ATH" data-id="76000216213">Athens ATH</option>
<option value="Baltimore BWI" data-id="76000216214">Baltimore BWI</option>
<option value="Barcelona BCN" data-id="76000216215">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000216216">Berlin BER</option>
<option value="Billund BLL" data-id="76000216217">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000216218">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000216219">Boston BOS</option>
<option value="Brussels BRU" data-id="76000216220">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000216221">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000216222">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000216223">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000216224">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000216225">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000216226">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000216227">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000216228">Hamburg HAM</option>
<option value="Lisbon LIS" data-id="76000216229">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000216230">Liverpool LPL</option>
<option value="London STN" data-id="76000216231">London STN</option>
<option value="Madrid MAD" data-id="76000216232">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000216233">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000216234">Mallorca PMI</option>
<option value="New York SWF" data-id="76000216235">New York SWF</option>
<option value="Keflavik KEF" data-id="76000216236">Keflavik KEF</option>
<option value="Paris CDG" data-id="76000216237">Paris CDG</option>
<option value="Porto OPO" data-id="76000216238">Porto OPO</option>
<option value="Prague PRG" data-id="76000216239">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000216240">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000216241">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000216242">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000216243">Toronto YHM</option>
<option value="Venice VCE" data-id="76000216244">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000216245">Warsaw WAW</option>
<option value="Washington, D.C. IAD" data-id="76000216246">Washington, D.C. IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_arrival_date_1245617-label " for="helpdesk_ticket_cf_arrival_date_1245617">Arrival Date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_arrival_date_1245617" name="helpdesk_ticket[custom_field][cf_arrival_date_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_delayed_bag_file_reference_number_1245617-label " for="helpdesk_ticket_cf_delayed_bag_file_reference_number_1245617">Delayed Bag File Reference Number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_delayed_bag_file_reference_number_1245617" name="helpdesk_ticket[custom_field][cf_delayed_bag_file_reference_number_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_how_many_days_has_the_baggage_been_missing_1245617-label " for="helpdesk_ticket_cf_how_many_days_has_the_baggage_been_missing_1245617">How many days has the baggage been missing?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_how_many_days_has_the_baggage_been_missing_1245617" name="helpdesk_ticket[custom_field][cf_how_many_days_has_the_baggage_been_missing_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_bag_contents_1245617-label " for="helpdesk_ticket_cf_bag_contents_1245617">Bag contents</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_bag_contents_1245617" name="helpdesk_ticket[custom_field][cf_bag_contents_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_additional_comments135928_1245617-label " for="helpdesk_ticket_cf_additional_comments135928_1245617">Additional comments</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_additional_comments135928_1245617" name="helpdesk_ticket[custom_field][cf_additional_comments135928_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_name_of_the_parentguardian_requesting_umnr_1245617-label " for="helpdesk_ticket_cf_name_of_the_parentguardian_requesting_umnr_1245617">Contact info for booking - full name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_name_of_the_parentguardian_requesting_umnr_1245617" name="helpdesk_ticket[custom_field][cf_name_of_the_parentguardian_requesting_umnr_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_parent_email_1245617-label " for="helpdesk_ticket_cf_parent_email_1245617">Contact info for booking  - email address</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_parent_email_1245617" name="helpdesk_ticket[custom_field][cf_parent_email_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_contact_info_phone_number_1245617-label " for="helpdesk_ticket_cf_contact_info_phone_number_1245617">Contact info for booking  - phone number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_contact_info_phone_number_1245617" name="helpdesk_ticket[custom_field][cf_contact_info_phone_number_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_existing_booking_booking_number_1245617-label " for="helpdesk_ticket_cf_existing_booking_booking_number_1245617">Do you already have a valid booking for the child? Please write booking number starting with M0..</label>
            <div class="controls   ">
              <input class="  text section_field span12" id="helpdesk_ticket_custom_field_cf_existing_booking_booking_number_1245617" name="helpdesk_ticket[custom_field][cf_existing_booking_booking_number_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_name_of_child_travelling_alone_1245617-label " for="helpdesk_ticket_cf_name_of_child_travelling_alone_1245617">Child/Children travelling alone - full name/s and date of birth</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_name_of_child_travelling_alone_1245617" name="helpdesk_ticket[custom_field][cf_name_of_child_travelling_alone_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_age_1245617-label " for="helpdesk_ticket_cf_age_1245617">What is the child's date of birth?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_age_1245617" name="helpdesk_ticket[custom_field][cf_age_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_from_1245617-label " for="helpdesk_ticket_cf_from_1245617">Where is the child/children flying from?  Note that we fly to/from Keflavik airport</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_from_1245617" name="helpdesk_ticket[custom_field][cf_from_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000212048">Aalborg AAL</option>
<option value="Aarhus AAR" data-id="76000212049">Aarhus AAR</option>
<option value="Alicante ALC" data-id="76000166467">Alicante ALC</option>
<option value="Athens ATH" data-id="76000212050">Athens ATH</option>
<option value="Barcelona BCN" data-id="76000172408">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000166471">Berlin BER</option>
<option value="Billund BLL" data-id="76000212051">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000212052">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000183131">Boston BOS</option>
<option value="Brussels BRU" data-id="76000206712">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000166472">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000185276">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000212053">Düsseldorf DUS</option>
<option value="Geneva GVA" data-id="76000189342">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000215544">Glasgow GLA</option>
<option value="Gothenburg GOT" data-id="76000186322">Gothenburg GOT</option>
<option value="Gran Canaria LPA" data-id="76000174303">Gran Canaria LPA</option>
<option value="Hamburg HAM" data-id="76000212054">Hamburg HAM</option>
<option value="Keflavik KEF" data-id="76000166475">Keflavik KEF</option>
<option value="Lisbon LIS" data-id="76000209180">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000189343">Liverpool LPL</option>
<option value="London STN" data-id="76000166473">London STN</option>
<option value="Madrid MAD" data-id="76000185840">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000185843">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000185841">Mallorca PMI</option>
<option value="New York SWF" data-id="76000185277">New York SWF</option>
<option value="Paris CDG" data-id="76000166476">Paris CDG</option>
<option value="Porto OPO" data-id="76000212055">Porto OPO</option>
<option value="Prague PRG" data-id="76000185842">Prague PRG</option>
<option value="Salzburg SZG" data-id="76000212056">Salzburg SZG</option>
<option value="Stockholm ARN" data-id="76000212057">Stockholm ARN</option>
<option value="Tenerife TFS" data-id="76000166477">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212058">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215064">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000212059">Warsaw WAW</option>
<option value="Washington Baltimore BWI" data-id="76000183132">Washington Baltimore BWI</option>
<option value="Washington Dulles IAD" data-id="76000206716">Washington Dulles IAD</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_to_1245617-label " for="helpdesk_ticket_cf_to_1245617">Where is the child/children flying to? Note that we fly to/from Keflavik airport</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_to_1245617" name="helpdesk_ticket[custom_field][cf_to_1245617]"><option value="">...</option>
<option value="Aalborg AAL" data-id="76000212060">Aalborg AAL</option>
<option value="Aarhus AAR" data-id="76000212061">Aarhus AAR</option>
<option value="Alicante ALC" data-id="76000166469">Alicante ALC</option>
<option value="Athens ATH" data-id="76000212062">Athens ATH</option>
<option value="Barcelona BCN" data-id="76000166470">Barcelona BCN</option>
<option value="Berlin BER" data-id="76000166478">Berlin BER</option>
<option value="Billund BLL" data-id="76000212063">Billund BLL</option>
<option value="Bologna BLQ" data-id="76000212064">Bologna BLQ</option>
<option value="Boston BOS" data-id="76000183133">Boston BOS</option>
<option value="Brussels BRU" data-id="76000213253">Brussels BRU</option>
<option value="Copenhagen CPH" data-id="76000166479">Copenhagen CPH</option>
<option value="Dublin DUB" data-id="76000185278">Dublin DUB</option>
<option value="Düsseldorf DUS" data-id="76000212065">Düsseldorf DUS</option>
<option value="Gran Canaria LPA" data-id="76000174304">Gran Canaria LPA</option>
<option value="Gautaborg GOT" data-id="76000186323">Gautaborg GOT</option>
<option value="Geneva GVA" data-id="76000189344">Geneva GVA</option>
<option value="Glasgow GLA" data-id="76000215545">Glasgow GLA</option>
<option value="Hamburg HAM" data-id="76000212066">Hamburg HAM</option>
<option value="Keflavik KEF" data-id="76000166482">Keflavik KEF</option>
<option value="Lisbon LIS" data-id="76000209181">Lisbon LIS</option>
<option value="Liverpool LPL" data-id="76000189345">Liverpool LPL</option>
<option value="London STN" data-id="76000166480">London STN</option>
<option value="Madrid MAD" data-id="76000185836">Madrid MAD</option>
<option value="Malaga AGP" data-id="76000185837">Malaga AGP</option>
<option value="Mallorca PMI" data-id="76000185838">Mallorca PMI</option>
<option value="New York SWF" data-id="76000185279">New York SWF</option>
<option value="Paris CDG" data-id="76000166483">Paris CDG</option>
<option value="Prag PRG" data-id="76000185839">Prag PRG</option>
<option value="Porto OPO" data-id="76000212067">Porto OPO</option>
<option value="Salzburg SZG" data-id="76000212068">Salzburg SZG</option>
<option value="Stochholm ARN" data-id="76000212069">Stochholm ARN</option>
<option value="Tenerife TFS" data-id="76000166484">Tenerife TFS</option>
<option value="Toronto YHM" data-id="76000212070">Toronto YHM</option>
<option value="Venice VCE" data-id="76000215065">Venice VCE</option>
<option value="Warsaw WAW" data-id="76000212071">Warsaw WAW</option>
<option value="Washington Dulles IAD" data-id="76000206717">Washington Dulles IAD</option>
<option value="Washington Baltimore BWI" data-id="76000183134">Washington Baltimore BWI</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_fare_type716171_1245617-label " for="helpdesk_ticket_cf_fare_type716171_1245617">Fare type</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_fare_type716171_1245617" name="helpdesk_ticket[custom_field][cf_fare_type716171_1245617]"><option value="">...</option>
<option value="Basic" data-id="76000213063">Basic</option>
<option value="Value" data-id="76000213064">Value</option>
<option value="Flex" data-id="76000213065">Flex</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_preferred_departure_date399881_1245617-label " for="helpdesk_ticket_cf_preferred_departure_date399881_1245617">Preferred departure date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_preferred_departure_date399881_1245617" name="helpdesk_ticket[custom_field][cf_preferred_departure_date399881_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                  <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_only_one_way_ticket610668_1245617]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_only_one_way_ticket610668_1245617_76000163491" name="helpdesk_ticket[custom_field][cf_only_one_way_ticket610668_1245617]" type="checkbox" value="1" /> Only one way ticket
            </label>
          </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_preferred_return_date173656_1245617-label " for="helpdesk_ticket_cf_preferred_return_date173656_1245617">Preferred return date</label>
            <div class="controls  support-date-field ">
              <input class="  date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_preferred_return_date173656_1245617" name="helpdesk_ticket[custom_field][cf_preferred_return_date173656_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_currency_requestes_1245617-label " for="helpdesk_ticket_cf_currency_requestes_1245617">What currency would you like to pay in?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_currency_requestes_1245617" name="helpdesk_ticket[custom_field][cf_currency_requestes_1245617]"><option value="">...</option>
<option value="ISK" data-id="76000204724">ISK</option>
<option value="EUR" data-id="76000204725">EUR</option>
<option value="USD" data-id="76000204726">USD</option>
<option value="GBP" data-id="76000204727">GBP</option>
<option value="DKK" data-id="76000204728">DKK</option>
<option value="SEK" data-id="76000204729">SEK</option>
<option value="NOK" data-id="76000204730">NOK</option>
<option value="CAD" data-id="76000204731">CAD</option>
<option value="CZK" data-id="76000204732">CZK</option>
<option value="CHF" data-id="76000204733">CHF</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_name_of_dropoff_person_1245617-label " for="helpdesk_ticket_cf_name_of_dropoff_person_1245617">Full name & phone number of parent/guardian bringing the child to the airport</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_name_of_dropoff_person_1245617" name="helpdesk_ticket[custom_field][cf_name_of_dropoff_person_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_connection_1245617-label " for="helpdesk_ticket_cf_connection_1245617">What is the connection to the child?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_connection_1245617" name="helpdesk_ticket[custom_field][cf_connection_1245617]"><option value="">...</option>
<option value="Mother" data-id="76000172540">Mother</option>
<option value="Father" data-id="76000172541">Father</option>
<option value="Sibling" data-id="76000172546">Sibling</option>
<option value="Grandmother/Grandfather" data-id="76000172547">Grandmother/Grandfather</option>
<option value="Aunt / Uncle" data-id="76000172548">Aunt / Uncle</option>
<option value="Family friend" data-id="76000172549">Family friend</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_name_of_pickup_person_1245617-label " for="helpdesk_ticket_cf_name_of_pickup_person_1245617">Full name & phone number of parent/guardian picking the child up at the airport</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_name_of_pickup_person_1245617" name="helpdesk_ticket[custom_field][cf_name_of_pickup_person_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_connection383409_1245617-label " for="helpdesk_ticket_cf_connection383409_1245617">What is the connection to the child?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_connection383409_1245617" name="helpdesk_ticket[custom_field][cf_connection383409_1245617]"><option value="">...</option>
<option value="Mother" data-id="76000172542">Mother</option>
<option value="Father" data-id="76000172543">Father</option>
<option value="Sibling" data-id="76000172550">Sibling</option>
<option value="Grandmother/Grandfather" data-id="76000172551">Grandmother/Grandfather</option>
<option value="Aunt / Uncle" data-id="76000172552">Aunt / Uncle</option>
<option value="Family friend" data-id="76000172553">Family friend</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_cancel_protection_1245617-label " for="helpdesk_ticket_cf_cancel_protection_1245617">Do you want to purchase cancellation protection with the tickets?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_cancel_protection_1245617" name="helpdesk_ticket[custom_field][cf_cancel_protection_1245617]"><option value="">...</option>
<option value="YES" data-id="76000172544">YES</option>
<option value="NO" data-id="76000172545">NO</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_additional_services_1245617-label " for="helpdesk_ticket_cf_additional_services_1245617">Please specify here if baggage should be added to the booking. Feel free to leave any additional comments you think might be necessary</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_additional_services_1245617" name="helpdesk_ticket[custom_field][cf_additional_services_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number31292_1245617-label " for="helpdesk_ticket_cf_booking_number31292_1245617">Booking number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number31292_1245617" name="helpdesk_ticket[custom_field][cf_booking_number31292_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_which_destination_would_you_like_to_be_rerouted_to_1245617-label " for="helpdesk_ticket_cf_which_destination_would_you_like_to_be_rerouted_to_1245617">Which destination would you like to be rerouted to?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_which_destination_would_you_like_to_be_rerouted_to_1245617" name="helpdesk_ticket[custom_field][cf_which_destination_would_you_like_to_be_rerouted_to_1245617]"><option value="">...</option>
<option value="Aalborg" data-id="76000215907">Aalborg</option>
<option value="Billund" data-id="76000215908">Billund</option>
<option value="Copenhagen" data-id="76000215909">Copenhagen</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_new_date_1245617-label " for="helpdesk_ticket_cf_new_date_1245617">New date</label>
            <div class="controls  support-date-field ">
              <input class=" required date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_new_date_1245617" name="helpdesk_ticket[custom_field][cf_new_date_1245617]" placeholder="" readonly="readonly" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_is_this_change_for_all_passengers_1245617-label " for="helpdesk_ticket_cf_is_this_change_for_all_passengers_1245617">Is this change for all passengers?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." id="helpdesk_ticket_custom_field_cf_is_this_change_for_all_passengers_1245617" name="helpdesk_ticket[custom_field][cf_is_this_change_for_all_passengers_1245617]"><option value="">...</option>
<option value="Yes" data-id="76000215910">Yes</option>
<option value="No" data-id="76000215911">No</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                  <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_i_confirm_that_the_service_team_can_proceed_with_my_request163371_1245617]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_i_confirm_that_the_service_team_can_proceed_with_my_request163371_1245617_76000215894" name="helpdesk_ticket[custom_field][cf_i_confirm_that_the_service_team_can_proceed_with_my_request163371_1245617]" type="checkbox" value="1" /> I confirm that the Service Team can proceed with my request
            </label>
          </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_additional_information_1245617-label " for="helpdesk_ticket_cf_additional_information_1245617">Additional information</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_additional_information_1245617" name="helpdesk_ticket[custom_field][cf_additional_information_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_special_assistance_1245617-label " for="helpdesk_ticket_cf_special_assistance_1245617">What type of special assistance do you need</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_special_assistance_1245617_76000211095" name="helpdesk_ticket[custom_field][cf_special_assistance_1245617]"><option value="">...</option>
<option value="Wheelchair assistance">Wheelchair assistance</option>
<option value="I am travelling with a service dog">I am travelling with a service dog</option>
<option value="I am visually impaired">I am visually impaired</option>
<option value="I am hearing impaired">I am hearing impaired</option>
<option value="I am travelling with a mobility device">I am travelling with a mobility device</option>
<option value="I am travelling with a cast">I am travelling with a cast</option>
<option value="I am travelling with a portable oxygen concentrator">I am travelling with a portable oxygen concentrator</option></select><div class="level_2"><label class="required">What type of mobility device are you travelling with?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_further_information_1245617_76000211095" name="helpdesk_ticket[custom_field][cf_further_information_1245617]"><option value="">...</option>
</select></div><script type="text/javascript">
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_special_assistance_1245617_76000211095').nested_select_tag({"data_tree":[["Wheelchair assistance","Wheelchair assistance",[]],["I am travelling with a service dog","I am travelling with a service dog",[]],["I am visually impaired","I am visually impaired",[]],["I am hearing impaired","I am hearing impaired",[]],["I am travelling with a mobility device","I am travelling with a mobility device",[["I am travelling with an electric mobility device","I am travelling with an electric mobility device",[]],["I am travelling with a manual wheelchair","I am travelling with a manual wheelchair",[]]]],["I am travelling with a cast","I am travelling with a cast",[]],["I am travelling with a portable oxygen concentrator","I am travelling with a portable oxygen concentrator",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"76000211095","subcategory_id":"helpdesk_ticket_custom_field_cf_further_information_1245617_76000211095"});
//]]>
</script>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_booking_number354795_1245617-label " for="helpdesk_ticket_cf_booking_number354795_1245617">Booking number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_booking_number354795_1245617" name="helpdesk_ticket[custom_field][cf_booking_number354795_1245617]" placeholder="" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_further_information878181_1245617-label " for="helpdesk_ticket_cf_further_information878181_1245617">Further information</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_further_information878181_1245617" name="helpdesk_ticket[custom_field][cf_further_information878181_1245617]" placeholder="" rows="6">
</textarea>
            </div> 
                </div>

PLAY support

1 error prohibited this ticket from being saved